Veterans, you have the right to:
· File a written application for veterans’ benefits at anytime. You can insist upon this right, even if told that you are ineligible.
· Get help from your local city or town veterans’ agent or town clerk in completing your application. [M.G.L., Chapter 115, Section 3]
· Receive a full explanation of the services and veterans’ benefits available under M.G.L, Chapter 115, as well as other available benefits.
· Receive a written notice and explanation of the approval or denial of your explanation of the approval or denial of your application for benefit. [108 CMR 8:02 (1)]
· Be treated with dignity and respect and to receive accurate, courteous, and timely service.
· Appeal and request a hearing if you disagree with any action taken in your case [108 CMR 8:07 (1)]
· Expect confidentially; personal information will not be collected or used except for the purpose of determining your eligibility for benefits.
· Receive fair and equal treatment without regard to veterans’ status [M.G.L., Chapter 151B, Section 3]
· Preference in public employment. {M.G.L., Chapter 31, Section 25 and Chapter 41, Section 112]
For additional information on your rights, speak to your local city or town Director of Veterans’ Services/Veterans’ Service Officer by calling your local city or town hall, or call the Department of Veterans’ Services at (617) 727-3578
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