New Resident Information

Welcome to Grafton! As a new resident, this page is designed to help provide you with the information needed to set up your new home. If you have any questions, please do not hesitate to reach out to the Grafton Municipal Center at 508-839-5335.

Trash & Recycling

Grafton utilizes a Pay As You Throw (PAYT) Program for trash hauling. You can purchase official PAYT bags at local retailers in two sizes, 15-gallon bags (small, $5 per roll) and 33-gallon bags (large, $9 per roll). All trash needs to be in an official green Grafton PAYT bag and all recycling needs to be in an EL Harvey Toter. All trash and recycling must be on the curbside by 7 am on your scheduled day (PDF). Bulky items (i.e. mattresses, televisions, etc.) can be arranged by contacting EL Harvey at 800-321-3002.

See more information on the Town's recycling center, textile recycling, brush disposal, and hazardous waste.


Grafton receives electricity from National Grid. You can set up or transfer this utility online.

Residents also have the option of signing on to the Grafton Energy Choice Program. This program offers a consumer-friendly alternative to National Grid's Basic Service: you can find more information on the energy aggregate program online.

TV / Internet

Verizon and Charter Communications both provide cable tv and internet services in Grafton. You can contact their customer service desks using the following contact information:

  • Charter Customer Service: 833-267-6094
  • Verizon FIOS Customer Service: 800-837-4966

Water Districts

There are two Water Districts in Grafton: North and South (PDF). The Grafton Water District primarily serves the central and northern sections of town, while the South Grafton Water District supplies the southern portion of Town. For information on how to begin service to your new home, please contact the water district your home falls under. If you have moved into an apartment, check with your building manager/landlord to find out if you need to start service, or if the utility has already been set up.


The Sewer Department can be reached at 508-839-5335, ext. 1185. For information about the department, or to pay your bill online, visit the Sewer Department webpage.