Information for New Residents

Welcome to Grafton! As a new resident, this page is designed to help provide you with the information needed to set up your new home. If you have any questions, please do not hesitate to reach out to the Grafton Municipal Center at 508-839-5335.

Trash and Recycling: 

Grafton utilizes a Pay As You Throw (PAYT) Program for trash hauling. You can purchase official PAYT bags at local retailers in two sizes, 15-gallon bags (small, $5.00/roll) and 33-gallon bags (large, $9.00/roll). All trash needs to be in an official green Grafton PAYT bag and all recycling needs to be in an E.L. Harvey Toter. All trash and recycling must be on the curbside by 7:00 a.m. on your scheduled day. Bulky items (i.e. mattresses, televisions, etc.) can be arranged by contacting E.L. Harvey at 1-800-321-3002.

More information on the Town's recycling center, textile recycling, brush disposal, and hazardous waste can be found by clicking here. 


Grafton receives electricity from National Grid. You can set up or transfer this utility by clicking here.

Residents also have the option of sigining on to the Grafton Energy Choice Program. This program offers a consumer-friendly alternative to National Grid's Basic Service, you can find more information on the energy aggregate program by clicking here. 


Verizon and Charter Communications both provide cable tv and internet services in Grafton. You can contact their customer service desks using the contact information below. 

Charter Customer Service: 1 (833) 267-6094

Verizon FIOS Customer Service: 1 (800) 837-4966

Water Districts

There are two Water Districts in Grafton, North, and South. The Grafton Water District primarily servies the central and northern sections of town, whle the South Grafton Water District supplies the southern portion of Town. For information on how to begin service to your new home, please contact water district your home falls under. If you have moved into an apartment, check with your building manager/landlord to find out if you need to start service, or if the utility has already been set up. 

Grafton Water District:

South Grafton Water District:


The Sewer Department can be reached at 508-839-5335 x1185. For information about the department, or to pay your bill online, visit the Sewer Department webpage.